Shipping policy
From our collection to your home, we’ll keep you informed along the way.
We currently deliver within Australia only. All shipping prices below are in Australian dollars.
Dispatch & Delivery Times
We dispatch orders within two business days, excluding weekends and public holidays.
After dispatch, estimated delivery times are:
-
General and Large Homewares: 3–5 business days.
-
Tables: 5–8 business days.
These are estimates, rather than guaranteed arrival dates. Regional and remote deliveries may take longer.
Shipping Rates
General Homewares
|
Order value |
Shipping |
|---|---|
|
Under $180 |
$16.00 |
|
$180 or more |
$7.95 |
Large Homewares
Some larger pieces have a separate shipping rate because of their size and packing requirements.
|
Order value |
Shipping |
|---|---|
|
Under $180 |
$29.95 |
|
$180 or more |
$15.95 |
Tables
Table delivery rates vary by destination.
|
State or territory |
Shipping |
|---|---|
|
Queensland, New South Wales, Australian Capital Territory and Victoria |
$70.00 |
|
South Australia and Tasmania |
$90.00 |
|
Western Australia and Northern Territory |
$150.00 |
Orders Across Shipping Categories
Orders containing products from different shipping categories may have their shipping charges added together.
For example, an order of $180 or more containing both General Homewares and Large Homewares may attract a combined shipping charge of $23.90.
The total shipping charge for your selection and delivery address is shown at checkout before you pay.
Tracking Your Order
Every order includes tracking. Once your order is dispatched, we’ll send you a dispatch confirmation with tracking information so you can follow its progress.
Delivery Delays
If your parcel appears delayed or its tracking stops updating, please contact us so we can help investigate with the carrier.
Delivery Details
Please check your delivery address carefully before placing your order.
If you notice an error, email orders@thewolfandpeacock.com as soon as possible. We’ll do our best to update the details before dispatch, although changes may not be possible once an order is on its way.
If checkout cannot provide a delivery option for your address or selected items, please contact us for assistance.
Damaged, Missing or Incorrect Deliveries
If your order arrives damaged, contains an incorrect item or appears to be missing, please contact us at orders@thewolfandpeacock.com with your order number and details.
For damaged deliveries, photographs of the item and packaging, where possible, will help us investigate. Please retain the packaging if available while we assist you.
We’ll work with you and the carrier to resolve delivery problems. Nothing in this policy limits your rights under Australian Consumer Law.
Contact Us
The Wolf and Peacock
Email: hello@thewolfandpeacock.com
Phone: (07) 3524 9660